FAQ – Frequently Asked Questions
Where do you deliver?
We deliver nationwide across South Africa using trusted couriers.
How long does delivery take?
Major centres: 2–5 working days
Outlying areas: 5–7 working days.
You’ll receive a tracking number as soon as your order is dispatched.
What payment methods do you accept?
We accept secure online payments via credit/debit card, EFT, and instant EFT.
Can I return a product?
Yes — unopened, unused items can be returned within 7 days in line with our Shipping & Returns Policy. Perishable goods (spices, sauces, oils) cannot be returned once opened.
What happens if my order arrives damaged or incorrect?
Contact us within 48 hours at info@thebbqblondie.com with photos, and we’ll arrange a replacement or refund at our cost.
Do you sell internationally?
At this stage, we deliver only within South Africa. International shipping may be introduced in the future.
Can I collaborate with BBQ Blondie?
Absolutely! Whether you’re a brand, influencer, or event organiser, reach out to us at collabs@bbqblondie.co.za.
How do I stay in the loop?
Subscribe to our newsletter and follow us on TikTok and Instagram for recipes, promotions, and bold BBQ inspiration.
